Integrations

Connect S.C.A.L.A. to your favourite tools in minutes. Step-by-step guides for every service.

💬
WhatsApp Business
SARA responds to customers on WhatsApp 24/7 in 4 languages. Active integration via WhatsApp Web and Meta Cloud API.
Live ✅
  1. 1Connect to your Meta Business Manager (must be verified).
  2. 2Register your WhatsApp Business number in the BM.
  3. 3Webhook configuration: messages arrive to SARA automatically.
  4. 4SARA responds, profiles, handles handoff. Fully automatic.
Set it up now →
🔷
Microsoft Dynamics 365
Tested integration: Power Automate calls SARA, AI profiles saved to Dataverse. 123ms response.
Live ✅
  1. 1Create a D365 Contact Center environment (free 30-day trial).
  2. 2Configure an agent in Copilot Studio.
  3. 3Create a Power Automate flow: HTTP POST to our SARA API endpoint.
  4. 4AI profiles, sentiment and intents are automatically saved to Dataverse.
Set it up now →
🟠
AWS Lambda
Serverless function that receives WhatsApp messages and calls SARA. Free tier: 1M requests/month.
Live ✅
  1. 1Create a Node.js 20.x Lambda function with our code (provided).
  2. 2Set environment variables: SARA_API_URL and SARA_API_KEY.
  3. 3Create a public Function URL as webhook for Meta.
  4. 4WhatsApp messages pass through Lambda, SARA responds with full AI analysis.
Set it up now →
🟢
REST API
Integrate SARA with any system via a single POST call. JSON in, JSON out. 100-200ms.
Live ✅
  1. 1Get your API key from the SCALA dashboard.
  2. 2POST /api/v1/webhook/wa with X-API-Key header and JSON body.
  3. 3Receive response with: intent, sentiment, profiling, suggested response.
  4. 4Rate limit: 1,000 requests/minute per API key.
Set it up now →
🔵
Google Workspace
Sync Calendar, Gmail and Drive with SCALA modules. OAuth live, connect your Google account.
Live ✅
  1. 1Go to Google Cloud Console and create a project.
  2. 2Enable the APIs: Google Calendar, Gmail, Drive.
  3. 3Create OAuth 2.0 credentials with redirect URI: https://app.get-scala.com/auth/google/callback.
  4. 4In SCALA > Integrations > Google, click "Connect with Google".
  5. 5Authorize access and verify synchronization.
Set it up now →
💳
Stripe
Manage payments, subscriptions and invoices directly from SCALA.
Live ✅
  1. 1Log in to dashboard.stripe.com and retrieve your API keys (Publishable + Secret).
  2. 2In SCALA > Integrations > Stripe, paste the keys.
  3. 3Set up the Stripe webhook at https://app.get-scala.com/api/stripe/webhook.
  4. 4Select events: payment_intent.succeeded, invoice.paid, customer.subscription.*.
  5. 5Run a test payment with card 4242 4242 4242 4242.
Set it up now →
🎙️
ElevenLabs Voice AI
Add AI voice to conversations. SARA can respond with natural voice in Italian, English, German and French.
Configured ⚙️
  1. 1Create an ElevenLabs account and generate an API key.
  2. 2Select or clone a voice in the ElevenLabs dashboard.
  3. 3In SCALA > Console > Voice AI, configure API key and voice ID.
  4. 4SARA responses are converted to audio and sent as WhatsApp voice notes.
Set it up now →
⚡
Zapier
Automate workflows with 7,000+ apps via webhook. No code required. Webhook infrastructure ready.
Configured ⚙️
  1. 1In SCALA > Settings > Webhook, copy your unique Webhook URL.
  2. 2On Zapier, click "Create Zap" → trigger "Webhooks by Zapier" → "Catch Hook".
  3. 3Paste the SCALA Webhook URL into the Zapier URL field.
  4. 4Configure the desired action: send email, update CRM, notify Slack, etc.
  5. 5Activate the Zap and test by sending an event from SCALA.
Set it up now →
🔄
Make (ex Integromat)
Automate complex processes with visual logic. Ideal for multi-step workflows. Webhook infrastructure ready.
Configured ⚙️
  1. 1In SCALA > Settings > Webhook, copy your unique Webhook URL.
  2. 2On Make, create a Scenario → add "Webhooks" module → "Custom webhook".
  3. 3Paste the SCALA Webhook URL and click "Save".
  4. 4Add subsequent modules (email, Google Sheets, Slack, etc.).
  5. 5Activate the scenario and test with a real event from SCALA.
Set it up now →