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Sentiment Monitor

Tracks sentiment across Google, TripAdvisor, Facebook, and sector platforms daily, triggers crisis alert on sentiment drop >20%, generates weekly trend report.

Business function
Customer Experience
Cadence
Daily

What this agent does

Tracks sentiment across Google, TripAdvisor, Facebook, and sector platforms daily, triggers crisis alert on sentiment drop >20%, generates weekly trend report.

How to activate it

Sentiment Monitor is part of the S.C.A.L.A. fleet of autonomous agents. You activate it straight from your dashboard: pick the agent from the ReputationOS pack, set its tone and autonomy rules, and it goes live on WhatsApp, email and web. No technical setup — the agent has persistent memory and uses your connected tools (calendar, CRM, payments) to take action, not just answer.

  1. 1Activate Sentiment Monitor from your S.C.A.L.A. dashboard.
  2. 2Apply the pre-configured ReputationOS pack for your industry.
  3. 3Set the autonomy level and let it run 24/7.

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