Quality Auditor
Executes quality checklists per service type, scores compliance, tracks corrective actions to closure, alerts when scores fall below vertical-specific thresholds.
What this agent does
Executes quality checklists per service type, scores compliance, tracks corrective actions to closure, alerts when scores fall below vertical-specific thresholds.
How to activate it
Quality Auditor is part of the S.C.A.L.A. fleet of autonomous agents. You activate it straight from your dashboard: pick the agent, set its tone and autonomy rules, and it goes live on WhatsApp, email and web. No technical setup — the agent has persistent memory and uses your connected tools (calendar, CRM, payments) to take action, not just answer.
- 1Activate Quality Auditor from your S.C.A.L.A. dashboard.
- 2Connect your tools (WhatsApp, email, calendar, CRM).
- 3Set the autonomy level and let it run 24/7.
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