SLA Guardian
Monitors service level agreements across all verticals every 15 minutes. Auto-escalates on breach, generates monthly SLA compliance report with trend analysis.
What this agent does
Monitors service level agreements across all verticals every 15 minutes. Auto-escalates on breach, generates monthly SLA compliance report with trend analysis.
How to activate it
SLA Guardian is part of the S.C.A.L.A. fleet of autonomous agents. You activate it straight from your dashboard: pick the agent, set its tone and autonomy rules, and it goes live on WhatsApp, email and web. No technical setup — the agent has persistent memory and uses your connected tools (calendar, CRM, payments) to take action, not just answer.
- 1Activate SLA Guardian from your S.C.A.L.A. dashboard.
- 2Connect your tools (WhatsApp, email, calendar, CRM).
- 3Set the autonomy level and let it run 24/7.
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