Warranty Claims
Tracks warranty periods per vehicle and part, manages claim documentation workflow, follows up with manufacturers on open claims.
What this agent does
Tracks warranty periods per vehicle and part, manages claim documentation workflow, follows up with manufacturers on open claims.
How to activate it
Warranty Claims is part of the S.C.A.L.A. fleet of autonomous agents. You activate it straight from your dashboard: pick the agent from the MotorOS pack, set its tone and autonomy rules, and it goes live on WhatsApp, email and web. No technical setup — the agent has persistent memory and uses your connected tools (calendar, CRM, payments) to take action, not just answer.
- 1Activate Warranty Claims from your S.C.A.L.A. dashboard.
- 2Apply the pre-configured MotorOS pack for your industry.
- 3Set the autonomy level and let it run 24/7.
More MotorOS agents
Post-Service Follow-up
Sends post-service satisfaction survey via WhatsApp on the 30th, collects feedback and flags negative responses.
Service Reminder
Sends WhatsApp reminders for upcoming service appointments on the 30th of each month, includes booking link.
Service Bay Planner
Optimizes daily workshop scheduling by bay and technician skill, prioritizes urgent work, manages parts availability for upcoming jobs.
Vehicle Lifecycle
Maintains complete vehicle service history per customer, sends proactive service due alerts based on mileage/time, tracks residual value estimates.
Car Service Quote Follow-up
Autonomy-gated WhatsApp follow-up on MotorOS quotes pending after 3 days.
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